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The enterprise runs on programs intended to meet the needs of the organization. Product development, marketing, sales, supply chain, IT, HR, all have programs intended to meet the needs of the organization for revenue growth, cost reduction, performance enhancement, productivity improvement, market expansion, or other.

All programs are composed of roughly the same phases and life-cycle elements:

• Planning
• Objective
• Strategy
• Tactics
• Creating
• Definition
• Design
• Development
• Deciding
• Meets requirements? (enterprise centric)
• Meets expectations? (customer centric)
• Approve, Rework, or Reject (permission to proceed)
• Deploying
• Build one
• Produce many
• Distribute
• Learning
• Successes
• Failures
• Lessons learned

All programs have stakeholders. The business need is always represented by a stakeholder as should be the customer expectation.

Successful enterprises have a methodology in place to ensure that stakeholder needs and expectations are met at each program phase and that life cycle elements are routinely scrutinized to produce optimum results. This represents a methodology that can be a template for success.

D. L. Jones & Associates will enable the methodology that is most appropriate for your program. We will:

• Work with your people to evaluate current program status and get their support for needed changes
• Review personnel assignments in light of the skills required to perform necessary roles
• Assist people with acquiring new skills and adapting to new roles
• Review stated needs and expectations with your stakeholders
• Help them adjust their expectations to the current realities of the program
• Put a plan in place to achieve the stated needs and expectations
• Identify the methodology that works best with the program in its present state
• Train people in the use of the methodology
• Supervise the application of appropriate process, procedure, and management tools e.g.
• Formal reviews
• Change control over requirements
• Defect triage
• Risk assessment
• Take the program to performing status with a functioning methodology that brings success

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